Marc Benioff gets a new operating chief, as Salesforce promotes Miguel Milano

Salesforce has appointed an operating chief under CEO Marc Benioff, promoting Miguel Milano to the role.

Milano, a former Oracle executive, rejoined Salesforce as chief revenue officer in 2023. He previously worked for Salesforce in Europe from 2011 to 2020 and then spent three years at data processing company Celonis as chief revenue officer. He made his first appearance on Salesforce earnings calls last year.

The promotion, announced on Wednesday, signals another attempt to widen the leadership ranks at Salesforce, which Benioff co-founded in 1999 and has run ever since. In recent years, Salesforce experimented with co-CEOs, but both Keith Block and then Bret Taylor left the company after sharing the top job with Benioff.

Last year Salesforce made board member Robin Washington its chief operating and financial officer. Her title will remain, even as Milano assumes the COO title.

Salesforce shares have tumbled 27% this year, alongside a broader slide in software stocks that are getting hammered on concerns that cloud software vendors will get displaced by artificial intelligence. Salesforce has pushing its Agentforce AI services that automate tasks.

The stock slipped another 4% in extended trading on Wednesday.

Srini Tallapragada, president and chief engineering and customer success officer, is leaving the company after 14 years. Rohan Kumar, a longtime Microsoft executive who came to Salesforce in June, is becoming chief platform and engineering officer, taking on new engineering responsibility. Tallapragada will be special advisor to Benioff for the next year, helping with the transition, according to a filing .

Milano was the fourth-highest-paid Salesforce executive in the 2026 fiscal year, behind Benioff, Washington and Tallapragada, according to a regulatory filing . Alexa Vignone, a 10-year Salesforce veteran who has been chief sales officer since January, will take on the title of revenue chief.

Salesforce's revenue growth has accelerated this year after coming in below 10% for six straight quarters. Annualized revenue from Agentforce has exceeded $1 billion, executives said in May .

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